Refund policy

Last updated October 17, 2026. Version française

The short version

Full refund within 30 days of buying WiFiDrop Pro. No reason needed, no forms, no hassle.
Just email filedrop.support@gmail.com from the address you bought with.
Nothing of yours is lost: your files, accounts and every Free feature keep working.

30-day money-back guarantee

If WiFiDrop Pro isn't right for you, for any reason, you can have a full refund within 30 days of purchase. You don't need to explain why.

How to get your money back

Email filedrop.support@gmail.com from the address you used to buy Pro. Your order number (it starts with txn_ and is on your receipt) helps, but your email address is enough.
We process refund requests within 2 business days. Our reseller Paddle sends the money back to your original payment method; banks usually take 5 to 10 business days to show it.

You can also ask Paddle directly through the link in your purchase receipt, or at paddle.net.

After 30 days? If something is wrong with WiFiDrop Pro, contact us anyway. We'll look at every request fairly.

What happens after a refund

Your Pro licence is cancelled, and Pro features turn read-only the next time WiFiDrop checks your licence. Your files, accounts and every WiFiDrop Free feature keep working.

Your legal rights

This policy is in addition to any rights you have under the consumer laws where you live.